Cookies Policy
Cookies are small files stored on your device (computer, phone or tablet) by websites you visit. They help us remember who you are and what settings you've chosen so that we can give you the best possible experience.
We use cookies for various reasons:
Our cookies do not collect any personally identifiable information and we do not share them with third parties.
Essential cookies are used to ensure that our website functions properly. Without these cookies you would be unable to use the site.
Session Cookies: These cookies expire once you close your browser or after a short time, usually between 30 minutes to an hour. They help us remember who you are and what actions you've taken on the site during each visit.
Persistent cookies stay in place even when you close your browser or restart it. We use them for remembering preferences that don't change often (like language), so that we can save time by not requiring re-setting every time you log-in.
Functional cookies help us improve user experience, such as:
We do not use any advertising based profiling using functional cookies. We simply aim to make it simpler and more enjoyable to navigate our platform.
Analytical data is used internally by us to improve how we can serve you better. Examples include:
We also collect some performance metrics that help identify when our platform may be slow. These cookies contain anonymous data and cannot be used to associate any activity with your identity.
You can store preference settings like preferred language on local storage - this will persist across sessions if you choose so, however the cookie itself is deleted as soon as the browser is closed (session-based).
We also use a language setting feature. You may switch back to using our default or change again at any time.
For security reasons, your actual login remains separate from these preferences and cookies. Cookies only help with session management: they let you be logged into the right account without needing repeated password input - for your convenience!
Cookie Expiration: Some of the persistent preference storage persists across sessions or reboots (up to a year in some cases) however their default settings should allow them all to be completely reset after that period if necessary.
The cookies don't let us track specific devices personally, but they do help for device-level security reasons such as detecting suspicious patterns of activity that might indicate potential hacking attempts on your account (for example). This is an added safety feature in our case to protect you from unauthorized access or unwanted breaches.
There are different browser technologies that manage cookie storage differently. Some use cookies, some have their own memory management systems for storing site-specific data:
We do not use third-party integrations that track you across other sites for advertising purposes. If, however, we partner up with a different service to bring their tools onto our platform (for example Google Analytics or certain map services), these systems would be used under strict contractual obligations limiting personal identifiable tracking.
There is an opt-out preference available if at any point you wish us not to send promotional email updates about new products/services that may interest your tastes. If this happens, we'll remember it with our standard persistent preferences cookie - so no need for opting in again every time!
Preventing Cookies: It's always possible to stop cookies from being stored altogether within browser settings if needed.
Occasionally cookies can be used in aggregate to diagnose how users navigate the platform or what errors are occurring. We don't use personally identifiable information for this, so nothing about you as an individual will ever appear.
You may want more technical depth here; suffice it to say - our analytics help us improve user experience across platforms without compromising your personal data at any stage!
Here we present some general statistics about site usage based purely on aggregated non-identifiable metrics. Think of this like website traffic maps - no individual activity is associated or shown in the resulting summary reports, only broad trends.
We believe our customers trust their information will remain safe as per guidelines outlined above.
The more we learn about users' behavior and interactions on site through anonymous data collection, the better able we are to optimize site performance for you. And remember all the aggregated insights help us become your perfect companion in the long term - improving little by little what already matters most – user happiness!
By continuing to use our website, you agree with these policies regarding cookies and similar technologies used on this platform for analytics and personalization purposes.
If you do not wish to permit any or prefer blocking cookies then there's guidance further down about clearing/controlling browser settings; feel free also reach out if issues arise at support.